Sellers Guide

Selling a home is not something that most of us do every day. Our team of trained professionals are here to make the process as straightforward, positive and profitable for you as possible.

What to expect when selling your home with Complete.

Laying the Groundwork 

  • Transparent, data-driven valuation
  • Professional photography and videography
  • An experienced agent with local knowledge

Before your property hits the market, our team will lay the groundwork. We’ll provide a thorough valuation, discuss pricing strategies with you and carry out professional photography and videography of your home. We’ll compile stand-out descriptions, your Energy Performance Certificate, floor plans and more.

We’ll ensure that every member of our team is familiar with your property – and by the way, we’re pretty unique in this respect.

On the market

  • Your home on our website/ property portals
  • We get on the phone!
  • Email and social media campaigns

Once your library of marketing materials has been approved, our team will jump into action. 

We’ll share your home with our database of active home-buyers who we know are interested in a property like yours. If we feel that any of our potential buyers may be especially interested in your property, we’ll give them a call. 

Of course, we’ll also waste no time in uploading full details of your property to our website, social media and our online portals. We advertise our properties across the UK’s major property portals including Rightmove, Zoopla, OnTheMarket and Prime Location.

The Viewings

  • We conduct viewings for you
  • We keep you updated by phone/email
  • Unique login for 24/7 online access

Soon after we start telling people about your property. Our experienced team will show potential buyers around your home at times that are convenient to you.

We’ll contact you regularly to keep you updated with progress and provide honest and constructive feedback to support the sale of your home. You’ll also have your unique login for our password-protected online portal, where you can check in on the progress of your sale at any time, from anywhere.

Throughout the sales journey, we regularly review your marketing to ensure that your property generates consistent interest from active homebuyers.

The Offers

  • We achieve the best price by strong negotiation
  • Timescales and chains are clarified
  • We financially verify potential buyers

Once an offer has been presented to us, our team will get to work, qualifying the home-buyer and checking any related chains to ensure that the offer is water-tight and the buyer is in the best possible position to proceed with the purchase.

We will discuss the offer with you, advise on whether we think it could be improved and seek to renegotiate the offer where we can. We’ll financially verify your buyer and clarify timescales and chain requirements.

Once you’ve agreed an offer, we’ll contact solicitors on both sides to ensure they have everything they need to prepare contracts.

Exchange and Completion

  • The point your sale becomes legally binding
  • Preparing for moving day.
  • Your buyers receive their keys

Exchange is the moment your sale becomes legally binding. Usually, both parties’ solicitors will grant exchange of contracts verbally via a telephone call. Solicitors will then contact you and our teams to confirm that exchange has taken place and the date that has been agreed upon for legal completion.

Completion is where the ownership of the property is transferred to the purchaser. When this day comes and the money has cleared in the bank, your solicitor will contact you and our team so we can release the keys to the new homeowner.

We hope this has covered any questions you may have, but please feel free to give your local office a call if you’d like to know any more.

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