Complete was awarded silver in the Best Small Estate Agency category at The Estate Agency of the Year Awards 2016 in association with The Sunday Times and The Times, sponsored by ZPG.
On Friday 2nd December, hundreds of leading estate agents from across the UK attended a glittering ceremony at the Hilton London Metropole Hotel where the winners of the most highly regarded awards in the estate agency industry were revealed. The winners were presented with their awards by celebrated film and TV actor and Spandau Ballet bassist Martin Kemp, with renowned journalist, author and newsreader Penny Smith acting as compere.
Award winners were decided following a rigorous and thorough judging process by a panel of industry experts, beginning with an assessment of entry submissions. The judges then conducted an extensive review of the entrants, including over 150 hours of telephone interviews and independent mystery shopping exercises. The judging process was overseen by The Property Ombudsman Katrine Sporle, and President of the NAEA David Mackie acted as Arbiter.
The winners were competing for regional awards by size of business and also in a number of specialist categories from Marketing to Prestige Homes. Individual valuers, negotiators and managers were also recognised for their hard work and commitment to customer service, along with the awards for Outstanding Contribution to Estate Agency, the Cecil Jackson Cole Award for Corporate Social Responsibility, and the Supplier and Conveyancer of the Year Awards.
A website listing all the winning companies, with comments from the judges as to why they won, can be found at www.estateagencyoftheyear.com where you can also view the full Judges’ Report.
Complete, winners of the silver award for the Best Small Estate Agency category, were delighted to receive the award. William Smith, Managing Director commented “I am delighted to be able to accept the award which recognises the hard work of the entire team, it’s thanks to them and their commitment that we’ve been recognised at such a prestigious event”.
The regional awards were sponsored by ZPG while the specialist categories were sponsored and supported by some of the industry’s leading suppliers including: Moneypenny, VTUK, Ravensworth, IAM Sold, Reapit, Intouch Display, BriefYourMarket, Callwell, Yomdel, Dezrez, The Property Software Group, LetMC, Matterport, TM Group, Audio Agent, Metropix, Property Academy, Boomerang CRM, 360 Perspectives, Land & New Homes Network, and Property Industry Eye.
For further information on the awards, please contact the Estate Agency Events team on 01372 370847 or info@estateagencyevents.com